FAQ

Ephemundi is a word crafted from "ephemera," representing unique and short-lived collectibles, and "mundi," which means "of the world" in Latin. Together, Ephemundi encapsulates the essence of our antique store - a treasure trove of worldly wonders that are both rare and timeless. An enchanting online platform that offers a curated collection of unique collectibles and historical artifacts from around the world.

Ephemundi sources its items from various auctions, private collections, and antique enthusiasts globally, ensuring a diverse and authentic selection from all eras. The prices we offer are based on the estimations of experts.

On Ephemundi, you can find a wide range of items, including rare antiques, vintage collectibles, historical artworks, unique artifacts, and cultural treasures.

If you don't find what you're looking for on Ephemundi, our dedicated team can assist you in sourcing specific items not listed on the website. Feel free to reach out to us with your request.

To buy an item on Ephemundi, simply browse through the collection, select the piece you desire, and proceed to the checkout process, where you can securely complete your purchase.

Yes, Ephemundi ensures secure payment gateways to safeguard your personal and financial information during transactions.

Ephemundi ships items internationally, allowing customers from different countries to enjoy our curated treasures.

It's important to note that shipping items outside of the European Union, particularly historical and valuable items, may be subject to various regulations and considerations. Here are some general points to consider:

1. Export Regulations: Different countries have their own export regulations, and some items may be restricted or require special permits to be shipped internationally. We research the specific regulations of the destination country to ensure compliance.

2. Cultural Heritage and Artifacts: Antiques with cultural or historical significance may be subject to international agreements and laws protecting cultural heritage. Certain items may require documentation, like export licenses or certificates of origin, we provide that.

The delivery time for your order may vary based on your location and shipping method. We strive to provide estimated delivery dates during the checkout process.

If you wish to sell an item on Ephemundi, we welcome you to submit your collection for consideration. Our team will review the submission and contact you with further details.

Yes, we have a return policy for items that meet our criteria. Please refer to our Return and Refund Policy on our website for detailed instructions.

If, in any case, the package is damaged, do not sign the proof of delivery. Send us an email within 48 hours so we can ask our couriers to launch their investigation.

To ensure a safe shipping process, Ephemundi provides insurance for your purchases during transit.

Customs duties, clearance, charges, and other taxes are the responsibility of the buyer and may vary based on the destination country's regulations.

Accepted methods of payment are:

• Visa
• Mastercard
• PayPal
• Apple Pay
• American Express
• Carte bancaires
• Shop Pay
• Cash On Delivery (Paris resident)

Yes, Ephemundi provides certificates of authenticity for art pieces, collectibles, and antiquities, ensuring their provenance and value. It is provided free of charge with any item above the value of USD 1000. Some items in our inventory were obtained with a certificate or document of origin, verifying their provenance, and are included at no extra charge.